How long does the free plan last?
When you first sign up, Appointlet puts you on the Free plan. You are free to use it for as long as you like. If you decide to Upgrade to the Premium plan to benefit from the premium features, you can do so at anytime from the billings page.
How much does Appointlet cost? What's the pricing structure?
Appointlet's premium plan is currently $10/member/month. We do offer a 20% discount for annual subscriptions as well, bringing your cost down to the equivalent of $8/member/mo. You can read more about the difference between our free and premium plan on the pricing page here
What will the booking page look like when I share it with others?
We offer a demo booking page that you can review, to get a better sense of how it will look for your audience. These pages are customized based on your brand logo, meeting types, availability, and more.
Can I pay by check or wire transfer instead of credit card?
We offer the option to manually draft an invoice for annual subscriptions. These invoices can be paid by ACH wire transfer. We do not accept paper checks currently.
Can I stay on Appointlet's free plan as long as I want?
Yes, Appointlet does not currently cap the length of time users can remain on the free plan. We reserve the right to update our policy in the future, but have no intent of doing so any time soon.
What are the limitations of the free plan?
A list of free vs paid features can be found on our pricing page (here
How many members / bookings can I have on the free plan?
Appointlet's free plan supports unlimited members and bookings.
What's the difference between the monthly and annual plans?
The only difference is the length and cost of the subscription, which are outlined in the charts at the top of this page.
How does adding or removing users impact pricing?
Our billing system will automatically calculate prorations based on the remaining time in your current subscription cycle. So if you add a member mid cycle, the cost will be lower than if they had started at the beginning of the subscription cycle. If you delete a member from your Appointlet organization, a prorated credit is applied and will be drawn from during your next billing cycle.
Do you offer a non-profit or educational discount?
Yes, we offer a 25% discount to verified non profits and schools. For-profit educators do not qualify for the EDU discount.
Do I qualify for an EDU discount?
Users with an .edu email address will qualify for our educational discount. If you don't have a .edu email address, we require that you share a link to your school website. The email you register should match the school's domain. Your booking page should also match the school's branding.
Are additional seat discounts available for my large team?
If you need to support more than 150 team members, please contact us via the live chat tool (located at the bottom right) and ask about bulk pricing. We'll need you to include your desired seat quantity. You should hear back within one business day.
What's the cancellation policy?
You can cancel your subscription at any time.
Do you offer refunds?
Yes, please see our Terms and Conditions for the full refund policy.
Are there any extra costs or hidden fees that I could encounter with Appointlet subscription?
We will not charge you anything extra, but if you decide to use third party integrations then you may be subject to fees by those providers. For example, Stripe charges a small processing fee if you decide to collect payments for meetings. Zapier has free and paid subscription options, depending on your usage. Most SMS providers will charge a fee. Appointlet does not make a commission on any third party fees.
Does Appointlet offer an affiliate referral program?
Yes, registered users can apply for the affiliate program by contacting our support team.
Does Appointlet have a white label program available?
No, we do not currently offer a white label program at this time.
Will you fill out our questionnaire before we subscribe?
You can submit a questionnaire to our support team for evaluation, however we have limited support bandwidth and prefer that you ask one question at a time.