Appointment scheduling solutions for retail stores

Help customers book important services or scheduling times to shop at your place of business

Manage foot traffic and business services

  1. Set up store hours for unlimited retail locations
  2. Share your booking page with customers and shoppers
  3. Option to require payment in order to secure a spot
  4. Customers meet you in store at the scheduled time

Deliver the ultimate customer experience

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Key features
  • Unlimited Members
  • Unlimited Meetings
  • Connect Zoom, Meet, MS Teams, Webex, and more
  • Cancel and reschedule events
No credit card required
Key features
$ 10 $ 8 /member /month
  • Send Automated Reminders
  • Manually Confirm Bookings
  • Collect Payment
  • Pre-fill form fields
  • Redirect after booking
  • Zapier (CRM, SMS, Marketing)
  • Webhooks
  • Disable Appointlet Branding
No credit card required
Key features
  • Priority customer support
  • Quarterly account reviews
  • Advanced security measures
No credit card required

Reduce customer wait times with an easy-to-use booking app

Most things in life take patience, but when it comes to shopping, people want instant gratification. The longer it takes to get what they want, the more likely they are to take their money elsewhere.

Your staff can’t always be available on a dime. Companies are using Appointlet to manage access and ensure that when buyers show up, someone is immediately available to help.

From simple transactions like pick-ups and drop-offs to expensive business services, Appointlet makes sure you’re able to deliver the best customer service.

Use your company's logo and brand color
Design your page to include your company name, store addresses, logo, brand color, and more
Manage multiple stores and staff
Each location gets a dedicated scheduling webpage with its own staff and custom availability
Collect payment for services
Appointlet supports integration with Stripe and Paypal, so you can require payment before a time slot is reserved
Reduce customer frustration and drive more business

Reliable scheduling for over 10 years

With over 7 Million bookings and 120,000 organizations served, HR teams count on Appointlet for reliable scheduling solutions
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4.3/5 — from 13+ reviews
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4.8/5 — from 86 reviews
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Retail Services
Business Services

Appointlet is the go-to appointment scheduling solution for retail businesses. From vehicle repairs to nail salons, we provide small and midsize companies everything they need to get a customer booked for an appointment. Your scheduling page will display the location ahead of time, so attendees know which address they’re scheduling with.

Retail Services
Shopping Appointments

For businesses with limited space, shopping appointments can come in handy. During the pandemic, companies also began to cap the people in their store to enforce social distancing. This was made possible largely with the help of scheduling tools like Appointlet. As restrictions lift, retail business are keeping the booking page on their website to help drive sales.

Retail Services
Pick-Ups and Drop-Offs

Sometimes customers need to pick up or drop off important items and ensure that an employee is there to assist. Appointlet helps you manage these transactions so customers don’t come pouring in all at once. This reduces times spent waiting in line to get service and improves your customer sentiment.

Retail Services

Set up times for shoppers to come in and try on new clothes. With limited number of changing booths and staff to help with outfitting, it's important to manage your customer flow. Appointlet lets people schedule these sessions ahead of time, setting clear expectations about the appointment in advance.

Retail Services

Your employees have expertise and the customer wants immediate service when they arrive to your place of business. Manage your staff's availability for assessments in Appointlet and we'll make sure your customers are clear on the meeting location, be it the business location or client’s address.

Integrates seamlessly with your favorite apps

Connect your email calendars, video conference tools, CRM, payment collection providers, and so much more!
See all integrations →


Here's what businesses are saying about Appointlet!

“We manage 150+ real estate agents, helping homeowners to stage rooms in their house for prospective buyers. Appointlet has alleviated the confusion that happens with manual bookings.”

Leigh Newport

“The experience of picking a location, service, date and time has proven to be more intuitive for our clients.”

Laci Texter

“Our team has been using Appointlet successfully for over three years, acquiring more than 2,000 bookings in that time period.”

Kim Pomares

Have Questions? We’ve got answers!

How long does the free plan last?
When you first sign up, Appointlet puts you on the Free plan. You are free to use it for as long as you like. If you decide to Upgrade to the Premium plan and benefit from the premium features, you can do so at anytime from the billings page.
Is there special pricing for educators / nonprofits?
Yes, Appointlet offers a 25% discount for accredited educational institutions and non profits. You can contact support and submit proof of your company’s status to request the discount.
How many members and bookings can I have on the free plan?
The free plan currently supports unlimited members and unlimited bookings.
What's the cancellation policy?
You can cancel your premium subscription at any time. Service will be retained through the duration of your subscription period.
Are the monthly and annual subscriptions recurring?
Yes, once you select a billing cycle, the charge will recur at the same time each month (or year) until you change your plan.
Do you offer refunds?
You will qualify for a refund if you received no bookings during your current cycle. Refunds are intended for organizations that accidentally renewed a subscription and did not use it. We do not offer refunds for prior subscription cycles, regardless of use. It's your responsibility to monitor your use and cancel when you no longer need the service.
How does adding or removing users impact pricing?
Our billing system calculates prorations based on the remaining time in your current subscription cycle. So if you add a new user mid-cycle, you don’t pay full price that first month. If you delete a member from your Appointlet organization, a prorated credit will be applied to your account. These will display in your administrators billing screen.
What payment methods can I use?
We accept debit and credit card payment for monthly and annual subscriptions. Organizations that prefer to pay for an annual subscription with e-check (ACH) can contact support for details on how to submit a request.