Online Scheduling for Customer Success

Your customers need help. Appointlet makes it easier to assist with fast online scheduling.

Customer Success

Customer Success without the hassle

  1. Set up your team and their availability for support and onboarding calls
  2. Share your booking page on your website or in customer support channels
  3. Schedule calls with your customers and prospects
  4. Drive product adoption and improve client retention

Tighten up your recruiting pipeline with premium features

Monthly
Annually
Save 20%
Free
Premium
Enterprise
Key features
  • Unlimited Members
  • Unlimited Meetings
  • Connect Zoom, Meet, MS Teams, Webex, and more
  • Cancel and reschedule events
No credit card required
Key features
$ 10 $ 8 /member /month
  • Send Automated Reminders
  • Manually Confirm Bookings
  • Collect Payment
  • Pre-fill form fields
  • Redirect after booking
  • Zapier (CRM, SMS, Marketing)
  • Webhooks
  • Disable Appointlet Branding
No credit card required
Key features
  • Priority customer support
  • Quarterly account reviews
  • Advanced security measures
No credit card required

Helping you to support a better customer experience

Helping you to support a better customer experience
  • Reduced scheduling friction to keep your customers calm and satisfied
  • Booking links you can quickly access and share with customers
  • Custom forms to help you learn more about their needs before the meeting
  • Custom booking pages reflect your availability and company brand
  • Email + SMS notifications so they remember your meeting details
  • A reliable way to retain and expand existing customer accounts
300% More Sales
Customers have reported up to a 300% increase in sales and up to 80% time savings from eliminating the back-and-forth, manual reminders and appointment administrative tasks.
Better Onboarding
As customers sign up for your product or service, it’s important to walk them through important first steps.
Personalize the experience
Design your page to include your company name, store addresses, logo, brand color, and more
Reduce customer frustration and drive more business

Reliable scheduling for over 10 years

With over 7 Million bookings and 120,000 organizations served, HR teams count on Appointlet for reliable scheduling solutions
star star star star
4.3/5 — from 13+ reviews
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4.8/5 — from 86 reviews
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4.3/5

Scenarios

Customer Onboarding
Customer Success
Customer Onboarding

As customers sign up for your product or service, it’s important to walk them through important first steps. Scheduling onboarding calls and video conferences is a great way to provide a personal touch.

Screen-sharing Support
Customer Success
Screen-sharing Support

It’s easier to help customers with technical support when you can see their screen. Appointlet makes it easy to schedule video conferences and set expectations for the allotted time.

Quarterly Business Reviews
Customer Success
Quarterly Business Reviews

Once your customers are onboarded, it’s best to give them some breathing room. Quarterly reviews help your customer success team retain valuable clients on a predictable schedule.

Integrates seamlessly with your favorite apps

Connect your email calendars, video conference tools, CRM, payment collection providers, and so much more!
See all integrations →

Testimonials

Here's what other companies have to say about Appointlet!

“Our team has been using Appointlet successfully for over three years, acquiring more than 2,000 bookings in that time period.”

Kim Pomares

After 30 years of manual scheduling, we’ve improved productivity and scaled up our team’s bookings”.

Trevor Coley

“We manage 150+ real estate agents, helping homeowners to stage rooms in their house for prospective buyers. Appointlet has alleviated the confusion that happens with manual bookings.”

Leigh Newport

Have Questions? We’ve got answers!

How long does the free plan last?
When you first sign up, Appointlet puts you on the Free plan. You are free to use it for as long as you like. If you decide to Upgrade to the Premium plan and benefit from the premium features, you can do so at anytime from the billings page.
Is there special pricing for educators / nonprofits?
Yes, Appointlet offers a 25% discount for accredited educational institutions and non profits. You can contact support and submit proof of your company’s status to request the discount.
How many members and bookings can I have on the free plan?
The free plan currently supports unlimited members and unlimited bookings.
What's the cancellation policy?
You can cancel your premium subscription at any time. Service will be retained through the duration of your subscription period.
Are the monthly and annual subscriptions recurring?
Yes, once you select a billing cycle, the charge will recur at the same time each month (or year) until you change your plan.
Do you offer refunds?
You will qualify for a refund if you received no bookings during your current cycle. Refunds are intended for organizations that accidentally renewed a subscription and did not use it. We do not offer refunds for prior subscription cycles, regardless of use. It's your responsibility to monitor your use and cancel when you no longer need the service.
How does adding or removing users impact pricing?
Our billing system calculates prorations based on the remaining time in your current subscription cycle. So if you add a new user mid-cycle, you don’t pay full price that first month. If you delete a member from your Appointlet organization, a prorated credit will be applied to your account. These will display in your administrators billing screen.
What payment methods can I use?
We accept debit and credit card payment for monthly and annual subscriptions. Organizations that prefer to pay for an annual subscription with e-check (ACH) can contact support for details on how to submit a request.