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Delighted

Collect feedback on your meeting with Delighted

Delighted helps you collect feedback from attendees after each meeting, to help you learn and grow as a company. From simple thumbs up or down to 10-point Net Promoter Scores, there are formats for every customer type to make sure that your messaging matches their expectations.

When you connect Appointlet to delighted, any booking that you receive will automatically trigger the feedback survey to go out via your medium of choice. Delighted supports options to respond via email, sms, and more. So all you need to do is create the appropriate form and you’re good to go.

Customers that answer favorably to the follow-up survey will help you to gauge whether you’re on the right track. Criticism and low scores represent an opportunity to ask clarifying questions and improve on your product or services. Delighted helps managers keep meeting feedback in one place, draft reports on company performance, and measure improvement over time.

To learn more, check out our article on how to set up Delighted with Zapier.

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